Job Title: Talent Concierge Associate

Location: Remote

Department: Talent Acquisition / Human Resources

Reports To: Talent Acquisition Manager / Head of Recruitment

Employment Type: Full-Time

Job Summary

We are looking for a detail-oriented and candidate-focused Talent Concierge Associate to support our recruitment operations and ensure a seamless experience for candidates and hiring managers. This role acts as a liaison between candidates, recruiters, and business teams, ensuring timely communication, scheduling, and coordination throughout the hiring journey.

Key Responsibilities

• Candidate Experience:
• Serve as the primary point of contact for candidates during the interview process.
• Ensure timely updates, feedback, and support to candidates to maintain a positive experience.
• Interview Coordination:
• Schedule interviews across time zones and coordinate with hiring managers and interview panels.
• Manage logistics including travel arrangements (if applicable), virtual meeting links, and follow-ups.
• Recruitment Support:
• Assist recruiters with job postings, candidate tracking, and documentation.
• Maintain accurate records in the Applicant Tracking System (ATS).
• Stakeholder Engagement:
• Collaborate with HR, recruitment, and business teams to ensure smooth hiring operations.
• Provide regular status updates and resolve scheduling conflicts or delays.
• Process Improvement:
• Identify opportunities to enhance candidate experience and streamline processes.
• Contribute to employer branding initiatives through thoughtful candidate interactions.
  

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 24 years of experience in recruitment coordination, HR operations, or customer service.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and experience with ATS platforms (e.g., Workday, Greenhouse, Lever).
  
  

Preferred Skills

• Experience in a fast-paced, high-volume recruitment environment.
• Familiarity with global hiring practices and virtual interview tools (e.g., Zoom, Teams).
• Ability to handle sensitive information with discretion and professionalism.