General Assistant
Sailes
Operations
Irving, TX, USA
USD 17.84-17.84 / hour
Posted on Mar 9, 2026
Your Specific Duties Will Include
- Receiving files for properties in the default process.
- Reviewing and monitoring credit sources, credit files, customer applications, and delinquent accounts.
- Obtaining required information from credit organizations, banks, and loan associations.
- Maintaining records of credit risks, delinquent accounts, and incomplete files.
- Sending follow-up letters and accepting payments on certain accounts.
- Analyzing mortgagors' financial positions to determine eligibility for foreclosure alternatives.
- Negotiating with mortgagors, real estate agents, attorneys, and vendors to mitigate company losses.
- Counseling mortgagors on foreclosure avoidance and thoroughly documenting all actions.
- Must have excellent customer service skills.
- Ability to multitask and prioritize tasks with a sense of urgency.
- Hands-on experience managing and monitoring the foreclosure process.
- 1+ years of mortgage banking and collections experience.
- High school diploma or equivalent.